Solutions

PentaSoft offers flexible integration solutions. With these solutions, entire business processes or parts of them can be integrated into distributed systems.

In addition to the pure execution of processes, the solution includes components for the definition of business rules, process design and control as well as the management of information. Depending on customer requirements, the elements can be individually combined and existing company-specific elements integrated.

Furthermore, another focus of the solution is the integration and intelligent control and use of the various communication channels to customers and partners such as e-mail, SMS and smartphone apps. But classic communication media such as fax can also be integrated. In addition, we can offer you the entire management of SMS, e-mail and fax communication. For this purpose we work together with an established and strong partner in this area.

Thus we can offer the entire spectrum of a complete intelligent communication platform to your customers and partners tailored to your needs with connection of your internal systems.

This innovative solution enables you to carry out modern and future-proof marketing communication, especially in the demanding area of customer communication, both for the management and operative support of the business relationship as well as for the effective and at the same time optimized cost-benefit ratio.